142. Behavior Design Case Study: Toilets on Busses

Sexy title, right? Pure clickbait, I know.

It makes fewer people go to the toilet

It reduces toilet visits at stops

It reduces the number of stops

It provides peace of mind

It can be a last-ditch place of privacy

But what about the arguments against?

Director at The College of Extraordinary Experiences, Coach at McKinsey & Founding Partner at The Global Institute For Thought Leadership. Author of 31 books.

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